Recovering outstanding fees from a multinational corporation

The Client

Independent business owner.

Value of Dispute

£65,000

The Commercial Dispute

An independent business owner (the “Claimant”) was employed as a consultant for a large multinational corporation (the “Defendant”) in order to overhaul its HR Department and internal processes.

Despite having agreed to a fee structure and having done the work to a good standard, the Defendant withheld payment and stated that the claimant had not done the job correctly. 

At this stage, the Claimant sought legal advice to resolve the matter but was unable to do so, even through using lawyers on the traditional fee paying model.

How Escalate Resolved – Services Used

Escalate agreed to fund the claim against the Company and was able to make a full recovery of the unpaid fees, plus interest and costs, within 3 months of being instructed. A settlement was agreed at £125,000 – which allowed the Claimant to be paid more than the original invoice total.

Client Testimonial

“I am writing this testimonial to express my utmost satisfaction with the outstanding services provided by Escalate Disputes. As a business owner, I found myself facing a daunting challenge with a global multinational that consistently refused to settle their outstanding invoices. Frustrated by the lack of progress through traditional legal avenues, which not only proved unsuccessful but also demanded upfront funding, I was fortunate to be recommended to Nick Harvey and Escalate by a mutual friend.

Nick immediately introduced me to Matthew O’Brien and from the outset, Matthew and the team at Escalate exhibited a level of professionalism and expertise that delighted me and surpassed my expectations. They approached my case with rigour and commitment, swiftly transforming no communication into a constructive negotiation for payment in a matter of weeks. Matthew not only re-engaged where there was silence previously, but successfully navigated through the complexities of the dispute, securing a resolution that far exceeded my initial invoice total.

One aspect that truly sets Escalate apart is their unique and totally fair fee structure, one specifically designed to help the small business owner. Despite the exceptional results achieved, their fees were reasonable, in as much that they take all the pressure of what is an incredibly stressful situation away from you and the return on investment was unquestionably positive. I was not only left with the recovered amount owed to me, but after their fees I ended up with more than my original invoice total – a testament to the effectiveness of their approach.

I wholeheartedly recommend Matthew, Nick and the Escalate team to any business owner grappling with similar challenges. Their strategic and results-driven methodology, combined with a commitment to client satisfaction, makes them an invaluable partner in complex legal disputes. Escalate has proven to be a reliable ally, and I am grateful for the positive impact they have had on me and my business.”